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Refund Policy

Refund Policy for Sandz Casa Feliz.

 

Thank you for choosing Sandz Casa Feliz for your accommodation needs. 

 

Please review our refund policy carefully before making your reservation.


 

Booking Refund Policy:

 

* Cancellation 2 Weeks Before Reservation Date:

   * If you cancel your reservation at least 2 weeks before the date of your reservation, you are entitled to a 50% refund of the total booking amount.


 

* Cancellation 3 Days Before Reservation Date:

* No refunds will be provided for cancellations made within 3 days before the date of the reservation.


* No Show or Dislike of Unit:

* If you show up for your reservation and decide not to use the unit due to personal reasons or dissatisfaction, no refund will be issued.

* However, at the discretion of the management, you may be eligible for a 50% voucher equivalent to be used on a separate date, provided the unit is available.


 

Transfer of Reservation:

* If you are unable to use the reserved unit, you have the option to transfer the reservation to another guest for the same date.


 

Important Note:

* Similar to hotels or other AirBnB listings, refunds are not possible once the booking has been confirmed and paid.


 

By proceeding with your reservation, you acknowledge and agree to abide by the terms of our refund policy.


 

If you have any questions or need further clarification, please feel free to contact us.


 

Thank you for your understanding.


 

Sincerely,


 

The Management

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